At Zelver, your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop at zelver.in. By using our website, you agree to the practices outlined here.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

* Personal Information: Name, phone number, email address, billing/shipping address, payment details.
* Non-Personal Information: Browser type, device information, IP address, and cookies that help us improve our services.
* Order Details: Items purchased, order history, and preferences to personalize your experience.

2. How We Use Your Information

Your information is used strictly for:

* Processing and delivering your orders.
* Communicating updates on your order, offers, and promotions.
* Improving our website, products, and customer service.
* Fraud prevention, security, and compliance with applicable laws.

3. Sharing of Information

We respect your privacy and never sell your personal information. However, we may share limited details with:

* Courier & Logistics Partners: To deliver your order safely.
* Payment Gateways: To process transactions securely.
* Legal Authorities: If required by law or to protect our rights.

4. Data Security

We take reasonable measures to protect your personal data against unauthorized access, alteration, or disclosure. Transactions are processed through secure, encrypted payment gateways—we do not store your payment details.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience by:

* Remembering your preferences.
* Providing personalized product recommendations.
* Analyzing site traffic and improving functionality.
* You may disable cookies through your browser settings, but certain features of the website may not function as intended.

6. Your Rights

As a user, you have the right to:

* Access, update, or correct your personal information.
* Request deletion of your account or stored data (subject to legal and transactional obligations).
* Opt-out of promotional communications anytime by clicking “unsubscribe” in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices. We encourage you to read their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes indicates your acceptance of the updated policy.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Phone: +91 98307 76857

Email: info@zelver.in

Address: Motijhil, (Opp. Indian Oil Petrol Pump), Domjur, Howrah – 711405